UX-UI

Citybeat

Citybeat

Aug ‘24 // Now

Aug ‘24 // Now

An app dedicated to urban discovery, designed to help users explore and experience their city through curated recommendations and a user-centered design process.

An app dedicated to urban discovery, designed to help users explore and experience their city through curated recommendations and a user-centered design process.

Client

Citybeat s.r.l.

Role

UX/UI designer

Problem

Citybeat didn’t have a clear visual identity or a flexible design foundation that worked across all its digital platforms.

Starting from an early low-fidelity concept, the goal was to design a scalable mobile experience, ensuring consistency across multiple touchpoints while keeping the interface intuitive and user-centered.

The design system needed to be adaptable across platforms to maintain a coherent, usable, and visually aligned experience.

Process

01

01

Discover

Discover

Conducted desk research and analyzed direct and indirect competitors to identify trends, gaps, and opportunities within the market context.

02

02

Define

Define

Synthesized research insights, reframed the core problem, and prioritized features based on user needs and product goals.

03

03

Develop & Test

Develop & Test

Created initial wireframes and low-fidelity prototypes, then iterated through multiple stakeholder reviews.

Conducted usability testing with 10 users, identifying key friction points in navigation and interaction patterns. Insights from testing informed several design iterations, improving usability and overall user flow.

04

04

Deliver

Deliver

Designed the final high-fidelity interface in Figma, including interactions and a scalable design system with 40+ reusable components, ensuring consistency and facilitating developer handoff.

05

05

Grow

Grow

Collaborated with the team to continuously improve usability and introduce new features based on user feedback and behavioral insights, supporting the product’s evolution over time.

Design decisions

01

01

Built a modular design system

Built a modular design system

Why

Citybeat needed a consistent experience across multiple touchpoints, including the mobile app, web platform, and blog. Designing each product separately would have created inconsistencies and made future iterations harder to maintain.

Result

Created a reusable component library with defined typography, colors, UI patterns, and design rules, ensuring consistency across platforms and improving collaboration with developers.

02

02

Validated navigation through usability testing

Validated navigation through usability testing

Why

Early discussions with stakeholders revealed assumptions about navigation and user behavior that needed validation before finalizing the interface.

Result

User testing highlighted friction points and informed improvements to navigation flows and interactions, reducing the risk of building an experience based only on internal assumptions.

03

03

Followed an iterative design process

Followed an iterative design process

Why

The visual identity, interface design, and user experience needed to evolve together. A linear process would have made it harder to identify and solve usability issues at the right stage.

Result

Continuous feedback loops allowed faster refinement of both visual and functional decisions, leading to a more coherent and user-focused product.

Solution

These mockups showcase Citybeat’s interface, the result of a user-centered and iterative design process.

The final outcome includes 50+ screens supported, balancing visual clarity, intuitive navigation, and seamless interactions across the product.

Reflections

User Research as a Foundation

User Research as a Foundation

User testing didn’t just validate decisions, it actively shaped them. Iterating based on real feedback proved far more effective than relying on initial assumptions alone.

Design System and Scalability

Design System and Scalability

Designing across three touchpoints required thinking in systems from the beginning. Components became reusable, adaptable building blocks rather than isolated UI elements.

Balancing Creativity and Functionality

Balancing Creativity and Functionality

The challenge was creating a distinctive visual identity without compromising usability. Strong solutions emerged when visual design and functionality worked together.

Continuous Iteration in the UX Process

Continuous Iteration in the UX Process

The process was not linear: visual identity, UI design, and user testing continuously influenced each other. Iteration became a core part of the design strategy, not a correction phase.

Contact

Interested in working together or discussing a project? Feel free to get in touch - I’d be happy to connect.

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